Privacy Policy

Privacy Policy


Volkswagen Financial Services Japan Co. Ltd. (hereinafter referred to as "the Company") provides finance products, services and other financial support to customers and dealers of Volkswagen, Audi, Bentley, Lamborghini, and Ducati vehicles under the motto "Customer Comes First" - customer satisfaction above all else. We recognize that the proper management of our customers' personal information is our most important responsibility, and in order to fulfill this responsibility, we have established the following policy for the protection of personal information.

By complying with this policy, we will strive to continuously improve our personal information protection management system (PMS) so that we can always be a company that satisfies our customers.


Masayuki Yokose, President and Chief Executive Officer



Our Company provides finance products and services under the following brand names. 

Please visit each brand's page for more information about our privacy policy.